Security model
Defense-in-depth controls across portal access, data handling, vendors, and AWS readiness.
HHS organizes HIPAA Security Rule expectations around administrative, physical, and technical safeguards for ePHI. ProvCreda's readiness model maps those categories into practical credentialing workflows: secure intake, scoped portal access, protected storage, minimum necessary handling, evidence logging, vendor review, BAA management, and incident readiness.
AWS-based HIPAA readiness architecture
ProvCreda's PHI-handling roadmap is organized around BAA-covered cloud infrastructure and AWS HIPAA-eligible services for protected workloads, with encrypted storage, private access paths, managed secrets, backup controls, and environment separation.
Encrypted at rest with KMS-backed controls
Credentialing records, document metadata, reports, backups, logs, secrets, and portal workflow data are designed for encrypted AWS storage, restricted database access, authenticated downloads, private object storage, backup discipline, and controlled retention.
TLS 1.2/1.3 encrypted transmission
Production portal traffic is designed to force HTTPS, redirect HTTP to HTTPS, use TLS 1.2 or TLS 1.3 at the AWS load balancer, require TLS database connections, and deny insecure S3 document transfer.
Secure portal intake instead of public-form PHI
Public forms are limited to business inquiries. PHI, payer credentials, identity records, licenses, claims data, and sensitive documents are routed to approved secure portal or encrypted intake workflows after engagement setup.
Role-based and organization-scoped access
Client Portal users are scoped to their organization. Employee access is role-based and aligned to operational responsibility, with separate provider and employee login paths, least-privilege defaults, and access review expectations.
MFA-ready authentication and session controls
ProvCreda's HIPAA readiness launch system includes unique user accounts, hashed passwords, MFA requirements for workforce/admin access when PHI workflows are enabled, inactivity timeout expectations, and protected session handling.
Audit logging and activity traceability
The portal is built to record security-relevant events such as login activity, exports, downloads, workflow updates, report delivery, document actions, BAA activity, and administrative changes without placing raw PHI into logs.
Minimum necessary workflow design
Credentialing operations are structured around minimum necessary collection, clear document requests, provider-visible status, payer follow-up notes, and reporting that keeps sensitive information out of email bodies and public URLs.
Timeouts, review cadence, and incident readiness
Readiness procedures include session timeout expectations, access review, vendor and BAA tracking, security incident logging, breach-escalation readiness, secure development practices, and workforce handling procedures.